Refund Policy
We want you to be completely satisfied with your online purchase. If you change your mind for any reason, we'll gladly accept a return of any full priced or sale item subject to the following conditions:
- The item must be returned within 30 days of purchase, we suggest all items are tried on as soon as they are received to ensure you are able to return items within this timeframe
- Items must be returned in original condition, unworn, unaltered, unwashed and with their tags attached
- If you have received a gift with purchase during a promotion, the gift must also be returned otherwise the value of the gift will be deducted from your refund
Merchandise returns:
You can choose to return for store credit and receive free return post, or if you would prefer to return for a refund, we retain $10 from your refund to cover the return costs. This option ensures your package is trackable and we are able to cover your return should it be lost in transit.
Upon receipt of the items, they will undergo a quality review and once once cleared, you will receive a refund or credit note for the purchase price (excluding original shipping cost and return handling costs) directly to the original method of payment used for purchase.
We endeavor to process refunds as soon as they are received but please allow up to five (5) business days for returns to be processed. You will receive an email notification of the status of your refund once finalized.
Due to the limited nature of our pieces, we do not offer exchanges. If you would like a different size or alternative item, we recommend purchasing the new item and following the returns process for the original item.